Privacy Policy

1. Introduction

These GDPR terms and conditions (hereinafter referred to as “Terms”) outline the privacy practices and data processing procedures of (hereinafter referred to as “we,” “us,” or “the Company”) in accordance with the General Data Protection Regulation (GDPR) for customers in the Czech Republic.

2. Data Controller Information

The data controller responsible for the collection, processing, and protection of personal data is:

Jakub Jedlička

Sokolovská 2775 Pardubice

IČO: 19540108

3. Purpose and Legal Basis for Data Processing

We collect and process personal data of customers for the following purposes:

  • Processing orders and delivering products
  • Providing customer support
  • Managing customer accounts
  • Sending marketing communications (with explicit consent)
  • Complying with legal obligations

The legal bases for data processing include the necessity for contract performance, compliance with legal obligations, legitimate interests, and consent.

4. Types of Personal Data Collected

We may collect the following types of personal data:

  • Name, contact information (email, phone number, address)
  • Payment information
  • Order history
  • Communication history with customer support
  • Marketing preferences (with explicit consent)

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal or accounting requirements. Customer data will be deleted upon request, subject to applicable laws.

6. Data Sharing and Recipients

We may share personal data with:

  • Payment processors for transaction processing
  • Shipping and fulfillment partners for order delivery
  • Marketing and communication service providers (with explicit consent)
  • Legal authorities if required by law

7. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or disclosure. However, data transmission over the internet is not entirely secure, and we cannot guarantee absolute security.

8. Data Subject Rights

Customers have the following rights under GDPR:

  • Right to access personal data
  • Right to rectification of inaccurate data
  • Right to erasure of personal data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent (if applicable)

9. Marketing Communications

We send marketing communications only with the explicit consent of customers. Customers can unsubscribe from marketing communications at any time.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and gather analytics. Customers can manage cookie preferences through browser settings.

11. Changes to the Privacy Policy

We reserve the right to update these Terms to reflect changes in our practices and legal requirements. Customers will be notified of material changes.

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